Accessibility statement
On this page you will find information about the accessibility of our website and the accessibility statement for it.
What is accessibility?
In the digital world, accessibility means barrier-free environments. An accessible digital service doesn’t require using a mouse, but it can be used with a keyboard and screen reader software. It has a clear and straightforward user interface and easily understandable contents.
Accessibility in the development of our digital services
Our goal is to provide accessible services to all our customers. Accessibility is an important basis for development work and new services.
Assessment of accessibility
Self-assessment has been performed with regard to the accessibility of our website. We invite you to get acquinted with the latest Accessibility statement.
Accessibility statement for OP Corporate Bank Lithuania branch’s website
This statement concerns the accessibility of the OP Corporate Bank Lithuanian branch’s website (https://opbank.lt). The service is the online service for the companies of OP Pohjola.
The accessibility of the OP Corporate Bank Lithuanian branch’s website has been assessed by accessibility experts working for OP Pohjola on a project basis and by means of a web accessibility self-assessment.
The following systems have been used in the project-based assessments:
The assessment was mainly performed on a computer running Windows and on the Chrome browser. The screen reader test was performed with the NVDA screen reader program. Certain details were checked with other tools.
The following systems have been used in the self-assessments:
- Accessibility on desktop computers has been tested using the Chrome web browser and NVDA screen reader software.
- Accessibility on mobile devices has been tested using Apple devices and the Safari web browser (touch gestures).
Digital accessibility is regulated by the Finnish Act on the Provision of Digital Services.
This accessibility report was prepared on 24 January 2024 and was last updated on 22 May 2026.
Accessibility status of digital service
OP Corporate Bank Lithuanian branch’s website meets the accessibility requirements in part. Non-compliance with requirements and the applicable exemptions are listed below. The content mainly consists of functions that can also be accessed by assistive technologies.
Inaccessible content
There are accessibility deficiencies in the OP Corporate Bank Lithuanian branch’s website from the criteria of the WCAG 2.2 level AA guidelines as follows:
WCAG 1.3.1, general accessibility (Programmatic structure)
The programmatic structure of the page doesn’t always match the visual presentation:
- Headings are not always implemented with programmatic heading elements. Some are only implemented using text styling, others with programmatic lists of a single item, and yet others not even visually. This makes figuring out the structure of the content very hard for screen reader users.
- Some numbered lists are not implemented with programmatic list elements. Because of this, screen reader users don’t know how many items the lists have and when they begin and end.
Accessibility feedback
Did you find accessibility issues in our digital services? If you didn’t find an answer in our accessibility statement, please send us feedback - info@opbank.lt
Feedback and processing of personal data
We will store feedback information of received email, company name and business ID. Other details that we will store in our feedback system include the details provided by the customer about the auxiliary program or device they are using. If a customer requests us to contact them, we will also store their phone number or email address.
We will use the stored personal data only in feedback processing, to improve customer experience and OP Pohjola’s services. The personal data is processed in OP Pohjola financial institutions’ customer data files.
Personal Data Processing of OP Corporate Bank plc Lithuania branch
Supervisory authority
If the website has accessibility issues that are not addressed in the accessibility statement, please send us feedback using above email address. If you give your contact information on the feedback form, we are required by law to respond to you within 14 days.
If you are dissatisfied with our reply or if we don’t reply to your feedback at all, you can contact the supervisory authority, Finnish Transport and Communications Agency Traficom.
Contact information of the regulator
Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www.webaccessibility.fi
saavutettavuus@traficom.fi
telephone switchboard +358 (0)29 534 5000